ZeroTouch Labs

Work that runs itself.

We build automations, apps and test suites so your team stops doing the same thing twice.

A 30-minute call, or a written estimate by email if you’d rather not talk yet. You own everything we ship.

Sample automation run "invoice-intake": invoice_4471.pdf received from billing@supplier.com; parsed 14 fields (confidence 0.98); matched to PO-2291, $4,120.00; posted to QuickBooks as a bill; #finance notified, awaiting approval. Human touches: 0.

Selected work

A sample of what we have built. Client work is anonymised where the client asked for it.

  • SoloUp

    SoloUp

    A gamified self-improvement platform for iOS and Android.

    Designed, built and launched end to end on both stores, backend, billing, analytics and store submission included.

    App development · Consumer mobile

  • Crypto intelligence on Android

    Live market data, large-transfer alerts and AI price predictions in one Android app.

    A written plan on 12 March, an installable build on 27 March, and a store-ready release after four fixed-price milestones.

    App development · Fintech

What we build

Automation, product engineering and the measurement around them. Every engagement ends with working software on your accounts and a runbook your team can follow.

For operations and finance teams

The process runs without you. Intake, approvals, reporting and the questions that interrupt your day.

  • Workflow automation

    Stop doing the same thing twice.

    Usually bought by operations or finance leads who own a process that eats their week.

    We connect the tools you already use so the repetitive steps run themselves, with logs and alerts so you know they did.

    For example: lead intake, invoice processing, weekly reporting.

  • AI agents and internal tools

    Language models wired into your real systems, with guardrails.

    Usually bought by operations and support leads drowning in tickets, documents or questions.

    Assistants that answer from your own documents, triage tickets or extract data from messy PDFs, connected to your actual tools.

    For example: support triage, document extraction, internal knowledge assistant.

  • Funnel dashboards

    See where the money leaks.

    Usually bought by founders, marketing and revenue leads who have the data in five tools and the answer in none.

    One dashboard that joins spend, sign-ups, orders and churn, so you can see which stage loses people and what it costs you.

    For example: acquisition to activation, revenue and retention, drop alerts.

For product and engineering teams

Ship faster and break less. Products your team can own, and tests that stop bad builds before customers see them.

  • App development

    Software shaped around how your team actually works.

    Usually bought by CTOs and product leads who need a tool their team can own afterwards.

    Internal tools, customer portals, dashboards and mobile apps, scoped tightly and built in weekly demos.

    For example: client portal, operations dashboard, field app.

  • E-commerce development

    A storefront that sells while you sleep.

    Usually bought by founders and heads of e-commerce who are losing orders to friction, or losing hours to manual order handling.

    Storefronts, checkout and the systems behind them: inventory, fulfilment and the reporting that tells you what actually sold.

    For example: headless storefront, checkout and recovery, stock and fulfilment sync.

  • SaaS development

    From an idea to a product people can subscribe to.

    Usually bought by founders taking a product to market, and by teams productising a tool they built for themselves.

    Multi-tenant products with sign-up, billing, roles and an admin console, built so the first hundred customers do not break them.

    For example: first release, plans and billing, admin and support console.

  • QA and test automation

    Ship on a Friday without holding your breath.

    Usually bought by CTOs and engineering managers whose releases depend on manual checks.

    Automated end-to-end, API and integration tests for the paths that matter, wired into CI so broken builds never reach production.

    For example: checkout regression suite, api contract tests, release smoke pack.

How an engagement works

Five steps, in this order, every time. You will always know where a project is and what happens next.

  1. 1

    Discovery call

    30 minutes

    You describe the problem. We ask questions and tell you honestly whether it is worth automating or building. No slides.

  2. 2

    Scope and fixed quote

    Within a few days

    A short written proposal: what we will build, what we will not, the price and the timeline. Fixed, not hourly.

  3. 3

    Build in weekly demos

    Weeks one onward

    You see working software on a preview link every week and steer it. Nothing is a surprise at the end.

  4. 4

    Test and hand over

    Final week

    We test it properly, deploy to your accounts, write the runbook and walk your team through it on a recorded call.

  5. 5

    30 days of support

    After launch

    Anything that breaks or was not as agreed, we fix at no charge. After that, a small retainer or you are self-sufficient. Your call.

What you get, every time

The terms are the same whether the project is a three-step automation or a full app.

  • You own the code

    Everything lives in your GitHub and your cloud accounts from the first commit. Leave whenever you like.

  • Fixed scope, fixed price

    A written scope and a price before we start. If the scope changes, we re-quote in writing. Never a surprise invoice.

  • Weekly demos

    Working software on a preview link every week, not a big reveal at the end.

  • Documented handover

    A runbook, a recorded walkthrough and the tests. Your team can maintain it without us.

  • Boring technology, on purpose

    Well-supported tools with large communities, so hiring for it later is easy.

  • A named lead engineer

    Your day-to-day contact is the engineer leading your build, not an account manager.

What is the manual work costing you?

Three numbers you already know. Plain arithmetic, no benchmarks.

This process costs about

$43,200

a year, or 960 working hours.

Hours returned each year
768
Value returned each year
$34,560

A build would need to cost less than $34,560 to pay for itself within a year. If we don’t think yours can, we say so on the first call rather than quote it.

Start before we talk

Three ways to make progress on your own.

  • Work out what the manual work costs

    Three numbers in, an honest annual figure out, and what a build would need to cost to pay for itself.

    Open the calculator
  • Check whether a process should run itself

    Twelve signs, one line each. Three or more on one process and it is worth a conversation.

    Read the checklist
  • Get a written estimate, no call

    Send a short brief and get a scope and fixed price by email. A call only if you want one.

    Send a brief

Tools we build with

Well-supported technology with large communities. Nothing exotic, so anyone can maintain what we hand over.

Automation
n8nMakeZapier
Apps
TypeScriptReactNext.jsReact NativeExpoNode.jsPython
Data
PostgreSQLSupabaseRedis
Testing
PlaywrightCypressVitestGitHub Actions
AI
Anthropic APIOpenAI APIpgvector
Cloud
VercelAWSCloudflareDocker

Common questions

How much does it cost?

Every project is quoted as a fixed price after a discovery call, before any commitment. Small automations are often a one-to-two-week engagement. Apps and test suites are typically four to twelve weeks. Retainers for ongoing work are monthly with no minimum term.

How quickly can you start?

Usually within one to two weeks of signing the proposal. If it is urgent, say so on the call and we will tell you honestly whether we can make it.

Who does the work?

Every project has a named lead engineer who scopes it, writes most of the code and is your day-to-day contact, backed by the rest of the team for design, QA and mobile work. You always know who is working on your project.

Do you work with startups or larger companies?

Both. The common thread is a team with a clear, repetitive problem that wants it gone. Startups tend to buy a first automation or a test suite; larger teams tend to buy an internal tool or an agent wired into their systems, with a continuity plan written into the proposal.

What if we need changes after launch?

The first 30 days are covered. After that, most clients keep a small monthly retainer for changes and monitoring, or hand it to their own team using the runbook.

What happens if someone is unavailable?

Nothing stalls. Every project lives in your repositories and your accounts from the first commit, with a runbook and tests, and your lead engineer is backed by the rest of the team. Retainers come with an agreed response time in writing, and larger proposals include a continuity plan naming who covers what.

Do I have to book a call to get a price?

No. Send a short brief through the contact form and choose a written estimate. You get a scope and a fixed price by email, usually within a few days, and a call only if you want one.

Have something that should run itself?

Tell us what keeps eating your team’s week. We’ll say honestly whether it’s worth fixing and what it would take.

Or email hello@zerotouchlabs.com. We reply within one business day.