ZeroTouch Labs

Services

Automation, product engineering and the measurement around them. Every engagement is fixed-price, shown to you weekly, and handed over with the code, the docs and no lock-in.

For operations and finance teams

The process runs without you. Intake, approvals, reporting and the questions that interrupt your day.

  • Workflow automation

    Stop doing the same thing twice.

    Usually bought by operations or finance leads who own a process that eats their week.

    We connect the tools you already use so the repetitive steps run themselves, with logs and alerts so you know they did.

    For example: lead intake, invoice processing, weekly reporting.

  • AI agents and internal tools

    Language models wired into your real systems, with guardrails.

    Usually bought by operations and support leads drowning in tickets, documents or questions.

    Assistants that answer from your own documents, triage tickets or extract data from messy PDFs, connected to your actual tools.

    For example: support triage, document extraction, internal knowledge assistant.

  • Funnel dashboards

    See where the money leaks.

    Usually bought by founders, marketing and revenue leads who have the data in five tools and the answer in none.

    One dashboard that joins spend, sign-ups, orders and churn, so you can see which stage loses people and what it costs you.

    For example: acquisition to activation, revenue and retention, drop alerts.

For product and engineering teams

Ship faster and break less. Products your team can own, and tests that stop bad builds before customers see them.

  • App development

    Software shaped around how your team actually works.

    Usually bought by CTOs and product leads who need a tool their team can own afterwards.

    Internal tools, customer portals, dashboards and mobile apps, scoped tightly and built in weekly demos.

    For example: client portal, operations dashboard, field app.

  • E-commerce development

    A storefront that sells while you sleep.

    Usually bought by founders and heads of e-commerce who are losing orders to friction, or losing hours to manual order handling.

    Storefronts, checkout and the systems behind them: inventory, fulfilment and the reporting that tells you what actually sold.

    For example: headless storefront, checkout and recovery, stock and fulfilment sync.

  • SaaS development

    From an idea to a product people can subscribe to.

    Usually bought by founders taking a product to market, and by teams productising a tool they built for themselves.

    Multi-tenant products with sign-up, billing, roles and an admin console, built so the first hundred customers do not break them.

    For example: first release, plans and billing, admin and support console.

  • QA and test automation

    Ship on a Friday without holding your breath.

    Usually bought by CTOs and engineering managers whose releases depend on manual checks.

    Automated end-to-end, API and integration tests for the paths that matter, wired into CI so broken builds never reach production.

    For example: checkout regression suite, api contract tests, release smoke pack.

How an engagement works

  1. 1

    Discovery call

    30 minutes

    You describe the problem. We ask questions and tell you honestly whether it is worth automating or building. No slides.

  2. 2

    Scope and fixed quote

    Within a few days

    A short written proposal: what we will build, what we will not, the price and the timeline. Fixed, not hourly.

  3. 3

    Build in weekly demos

    Weeks one onward

    You see working software on a preview link every week and steer it. Nothing is a surprise at the end.

  4. 4

    Test and hand over

    Final week

    We test it properly, deploy to your accounts, write the runbook and walk your team through it on a recorded call.

  5. 5

    30 days of support

    After launch

    Anything that breaks or was not as agreed, we fix at no charge. After that, a small retainer or you are self-sufficient. Your call.

Have something that should run itself?

Tell us what keeps eating your team’s week. We’ll say honestly whether it’s worth fixing and what it would take.

Or email hello@zerotouchlabs.com. We reply within one business day.